Communications

Being a part of one of the fastest-growing industries in the world can be quite stressful. We get this. To stay ahead of the competition and reach your goals, introducing a quality assurance component is essential. We can help you deliver great user experiences and get ahead of the competition.

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A woman on a virtual call.
A woman in an online meeting via a video conference solution.
QA engineer testing a communications app.
A close-up of a hand holding a mobile phone displaying a group video call.
QA engineer participating in a video conference meeting with project representatives.
Key challenges

Meet industry standards

In order to get ahead in the communications industry, it is essential that you ensure there are no weak spots in your application. Testing is the best way to make sure you earn and retain your seat at the table.

When testing communication products, think about:

  • Compatibility with a wide range of devices
  • Load tolerance in various conditions
  • Adaptability to different network conditions
  • Performance and stability of the solution
We can help

Secure your place in the industry

With more than ten years of experience in software testing and most of our clients being from the communications industry, our ISTQB certified QA engineers can help your solution meet all the required standards and secure a leading spot among your competitors.

Make sure your solution is stable and efficient. Performance testing for communication solutions is crucial, so we suggest leaving it to experienced QA engineers who know what to expect when testing performance aspects of communication solutions.

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Whether you want to introduce VoIP, WebRTC, real-time messaging, push notifications, message routing or some other component, we will find and help you with the best approach to implement the technology.

Usability testing provides you with useful information about your communication solution. See how real users interact with your solution and find out if it meets their expectations. Stand against even the toughest competition in the communications industry by providing a solution that won't disappoint.

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Does your communication solution have audio or video capabilities? We can check how your application behaves under different network conditions, load, and devices used. Ensure that you deliver great user experiences, not headaches.

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Get a more advanced view into how your communication solution is performing in comparison to your competitors. Know what your strengths are and what needs to be improved in order to rank higher than the competition.

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We have built a custom solution that simulates different network conditions and delivers detailed recommendations for potential improvements to source code. Minimize unnecessary requests going in and/or out, and avoid sudden software failures and other inconsistencies.

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QA engineer sitting at a desk with headphones testing a communications app.
A QA engineer manually testing a messaging application on a mobile phone.
Coverage

Trust industry experts

One of our core competencies has always been communication solutions. Whether you are looking for a QA provider that has extensive experience in VoIP, WebRTC, WebSocket, or any other communication technology or protocol—we've got you covered.

We cover:

  • Messaging applications
  • Chatbot solutions
  • Conferencing solutions
  • Streaming solutions
  • Video calling applications
  • VoIP applications
  • Video on-demand
  • Audio on-demand
Experience

Partnership with Twilio

Having worked with Twilio for nearly a decade now, we know Twilio SDKs inside out. We can help you build, integrate and test your communication solution based on Twilio SDK suites. Your leverage over competitors is here, just take it.

Twilio
QA engineer testing communications solution on a mobile phone and laptop.
Outcomes

Results you can trust

Our expertise and vast experience in the communications industry enable us to test your solution and its features to ensure it works as intended and meets users’ needs. Performance, compatibility, actionable insight—you can count on us for support.

Improved compatibility

Ensure users are able to access your solution on any device, regardless of the browser, OS, platform, or network.

Well-defined QA process

Streamline your testing efforts with a well-defined test plan, clear requirements, and an actionable defect report.

Seamless performance

See an improvement in the performance of various features such as instant messaging, audio calls, video chats, and file sharing.

Comprehensive bug report

Receive a detailed bug report that describes inconsistencies in the application and get suggestions for further improvements.

Real-world scenarios

Test video, audio, streaming, and screen sharing features using real-life scenarios that accurately simulate user activity.

Competitor analysis

Find out how your communications solution compares to your closest competitors that provide comparable functionalities.

UJET: Case study

UJET is a cloud-based customer support software that helps companies engage with customers across all endpoints.

Read full case study
UJET
Trusted by

Our clients

We are proud to work with some of the most innovative companies in the communications industry. Our clients include private and public companies whose solutions are used by billions of people each day.

  • Crew
  • Discord
  • Kiber
  • Kudo
  • Libon
  • LMT
  • Microsoft
  • Orange
  • Orion
  • Phenix
  • Ring Central
  • Truecaller
  • Twilio
  • Ujet

Test your solution better. Faster. Together.

Test your solution faster and more thoroughly by working with quality assurance experts who will help you develop a testing solution tailored to your needs.

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