Communications

TestDevLab Helps Orion Labs Improve Testing Efficiency and Ensure Faster Releases

TestDevLab Helps Orion Labs Improve Testing Efficiency and Ensure Faster Releases

Location: San Francisco, USA

Orion Labs

Orion is a voice-first intelligent collaboration platform based in San Francisco, USA. They provide reliable push-to-talk communication for teams of any size. They empower deskless workers and create a connected workforce. Their platform can be accessed via their app or the Onyx push-to-talk wearable device.

Performing Manual Testing and Bug Reporting

Orion Labs needed help verifying their software and its features worked as required. They understood the importance of delivering a high-quality product and being able to identify defects and flaws early on in the development process. By introducing manual testing and receiving perceivable and detailed bug reports, they would be able to improve testing efficiency, ensure faster releases, and deliver a bug-free product. Orion Labs needed a reliable QA partner, and we were happy to oblige.

Introducing TestDevLab - More Than a Contractor

When TestDevLab began working with Orion Labs, our priority was to help them conduct manual testing and point out defects and flaws that could prevent users from using their product as intended. Our team worked closely with the client to understand their requirements and familiarize themselves with the product. We performed manual testing and created clear and concise bug reports with suggestions for further activities. We also successfully created a test automation framework that was stable, flexible, and robust. Our proven results have led Orion Labs to invest in a long-term business relationship with TestDevLab, putting their trust in our quality assurance and testing services.

To ensure the success of the project and maintain transparency throughout, communication was—and still is—a top priority. Our team is in constant communication with Orion Labs using their preferred communication tool and having calls twice a week. We make sure we are available at all times. We have integrated really well into their own Quality Engineering team and work less as contractors and more as a part of the whole Orion Labs team in general. This is what differentiates TestDevLab from other QA service providers. We are fully invested in their product and consider ourselves a part of the team—working together towards the same goal.

With the ongoing support of TestDevLab, Orion Labs can anticipate and prevent bugs and flaws more efficiently, while also maintaining a high-quality product and meeting users’ demands more fully. Our day-to-day tasks include writing, maintaining, and executing test cases, as well as testing the client’s mobile (Android and iOS) and web applications in terms of load times and general stability. In addition, we report issues, validate tickets, review documentation, and give feedback on potential improvements.

By utilizing our manual testing services and comprehensive bug reports, Orion Labs is able to prioritize tasks, plan improvements, and deliver a more reliable product to its customers.

Why Partner with TestDevLab?

At TestDevLab, we excel in testing communication solutions to ensure compatibility, load tolerance, network adaptability, and stability. With expertise in VoIP, WebRTC, WebSocket, and more, we cover messaging apps, chatbots, conferencing, streaming, and video calling. Our QA engineers offer flexible, tailored support onsite or remotely to help you deliver reliable communication products.

Smiling QA engineer working on a test report on an external monitor
Smiling QA engineer working on a test report on an external monitor

500+

ISTQB certified engineers

30+

mastered programming languages/technologies

10+

years in business