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Finding defects in software is like attempting to stop your dog from eating your spilled food on the floor or telling your cat to quit playing hide-and-seek with a paper box. Everything you do has the potential to stop them, yet it doesn't. Similarly in QA, one minute you believe you've caught all of the bugs and other issues in your environment, and the next thing you know, they're racing around like a dog with a snack or a cat playing with a paper box.
Even with a robust testing strategy, some software bugs manage to slip through the cracks and make it to production. These missed issues can disrupt user experience, damage reputation, and be extremely costly. In fact, findings reveal that poor-quality software continues to cost U.S. companies over $2 trillion a year.
But why do these bugs go unnoticed? The truth is, there are common pitfalls in every stage of development and testing that contribute to bugs being missed. In this article, we’ll explore six main reasons why software bugs go undetected and share some tips on how you can catch them before it’s too late.
#1: Time constraints and tight deadlines
Time is an expensive commodity when there is a lot to be done. Imagine a large team working together on one project. Some team members are faster and want to catch every bug, while others slowly and carefully look in each corner for hidden issues. When the deadline is approaching, those that work faster face the pressure to catch all of the bugs. As time runs out, testers may speed through their work and miss bugs and issues.
How can you overcome this challenge?
To minimize missed bugs as a result of time constraints, you must prioritize tasks effectively to maintain quality, even when the deadline is near. When possible, automate the testing process and allocate enough buffer time to avoid stress. Also, be sure to keep track of bugs, as you may need to go back and fix them later. Lastly, communicate with your team, they’re there to help you even when the pressure is on.
You may be interested in: 10 Biggest Software Bugs and Tech Fails of 2021.
#2: You don’t fully understand the requirements
Test documentation doesn’t always cover every possible test scenario or user story, and sometimes, team members might interpret things differently. Important details—like edge cases, user interactions, or integration points—can get missed, leaving critical aspects of the product unchecked. When that happens, bugs can slip through the cracks without anyone noticing.
How can you overcome this challenge?
Schedule regular reviews and updates of the requirements document to make sure everyone understands their role, especially in agile teams where changes are happening fast. Write user stories from a users perspective , because end-users capture their needs more effectively.
#3: Poor communication between the teams
Poor communication between development and QA teams can lead to misunderstandings about requirements, missed expectations, even incomplete testing. Not properly handing over information, like last-minute changes or updates, can also create some issues later in the project. Additionally, involving QA teams too late can lead to potential risks, like launching a faulty software product.
How can you overcome this challenge?
To prevent communication challenges, make sure every team member is clear on project requirements from the start, with well-documented requirements and a clear action plan. This will help them create high-quality software products free of bugs. Also, to make sure everyone is on the same page, use integrated tools, such as shared bug systems or communication platforms that everyone can access.
#4: Human error
Tight deadlines and work overload, in addition to long hours, can very easily lead to burnout. Testers are human and they get tired, and this can cause them to make mistakes or miss obvious issues. When they are working on a project there’s a chance they develop tunnel vision, focusing only on a segment of work they are familiar with. Overtime, QA engineers can also become overconfident, which may lead to bugs slipping through. As humans are not perfect, they are prone to mistakes and can miss some critical details.
How can you overcome this challenge?
Keep track of all the changes by using checklists and version control systems. Regular reviews of your work can break overconfidence and lead to success in catching bugs. To avoid tunnel vision, try to look outside of the box—exploratory testing may help with that. Remember your tired team members? Be a great buddy, and remind them to take regular breaks and avoid unrealistic deadlines. This helps maintain focus and can reduce the likelihood of human error.
#5: Unrealistic user assumptions or expectations
Team members, like real users, should be allowed to interact with the system in varied ways rather than only in the strictly defined way we prescribe. Real-life users are unpredictable, and their diverse interactions can uncover unusual issues that a standardized testing flow might miss. When team members test outside typical scenarios, they may trigger unexpected bugs, which helps to create a better product.
How can you overcome this challenge?
By studying real user behavior, you can see how users interact with your product. Use analytics tools, and monitor user-reported tickets. Adopt a more creative approach by implementing exploratory testing. Thinking outside the box will help you find bugs more effectively. Continue learning and adopting new skills, as staying proactive in testing helps catch bugs before they become an issue.
#6: Over-reliance on automated testing
Automation is a powerful tool, but be sure to use it thoughtfully. While automated testing is great for handling repetitive tasks quickly, it follows predefined steps and may miss issues that don’t fit into your scripts. For example, automated testing can speed things up compared to manual testing, but it often overlooks “gray areas”—like those out-of-the-box scenarios that might reveal unexpected bugs. Think of automated testing as focused team members working within their own bubble. They can check if a button exists but might not notice if it’s misplaced, overlapping, or causing confusion in navigation. So, while test automation is useful, some issues—like layout problems or responsiveness—are often better spotted by a human eye.
How can you overcome this challenge?
Keep your eyes peeled for obstacles that automated tests might miss. Adding exploratory testing can help you find unexpected bugs in “what-if” scenarios. A balanced combination of automated and manual testing is the best way to improve your overall testing approach and achieve optimal results. This is because humans can spot some glitches and bugs in the testing process that automation tools can miss. But keep in mind that automation follows specific configurations and does not replicate real-world test conditions.
Final thoughts
Is there software without bugs? The answer is, no. Testing can reveal defects, but it can’t guarantee they are all found. As one saying goes, “Testing shows the presence of defects, not their absence.” While testing lowers the chances of undetected bugs, even a clean test run isn’t a promise of perfection. So, keep honing your skills and refining your approaches to catch as many of those hidden bugs as possible—they’re always lurking, just waiting to be found.
Ready to catch more bugs and boost your QA game? Get in touch today to discover how our experts can help you debug and deliver even better results. Let’s make every test count!
